Tuesday, March 26, 2013

Three core components when transitioning to electronic health records

Today’s dental practices are feeling the push to go paperless from the media, salespeople, advertisers, peers, and our government. There are seminars, webinars, and publications telling us what products to buy and why their product is better … but is it better for you? There is no set standard on how to go paperless. Yes, we have a couple compliance issues with HIPAA and PCI, but other than that we are pretty much making decisions on our own. Pretty scary, huh? There are, however, three core components that need to be included in your decision-making process, whether you are purchasing new software or buying a printer . . . Efficiency, Consistency, and Security. When I am hired to help an office transition from paper charts to a paperless environment, these are the staples that hold everything together. We cannot keep our sanity or rest easily at night if these three things are not met.

It has been interesting over the years working with hundreds of offices to find that the dynamics and personalities are basically the same from one office to another. One of the biggest complaints I hear from clinicians is, “I don’t have time to enter all that stuff in the computer and I am not going to stay late.” My response is, “I don’t want you to stay late. You have a family to get home to and that is why we are going to create systems that are as efficient as possible so you can get out on time.” Efficiency saves time, money, and your sanity. No matter what practice management software or imaging software is installed, you can create efficient solutions to help the front office team and the clinical team. 

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6 comments:

  1. What would you recommend to reduce the hassle for patient when required to update their medical history? Right now we are now asking to do it on paper and then we scan into the Doc Center. Any experience with kiosks or tablets?

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  2. I love using the Dentrix Questionnaire module for the health history updates. There are several reasons:

    1. The Questionnaire Module gives you the flexibility of using iPads, in-office kiosk, your website or face-to-face interview. Yes, I have several offices using iPads and they work great.
    2. The Questionnaire Module keeps a chronological history of the documentation so you can always go back and review them.
    3. The forms are secure. The Questionnaires can get locked up with a signature or with the submission of a new form.
    4. The Questionnaire forms are fully customizable and you can edit them anytime.
    5. The Questionnaire forms will auto-fill the answers from the most recent form and all you or the patient has to do is edit it.

    Hope this helps.
    Dayna Johnson

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  3. Dayna, are electronic dental records safer and less expensive than paper dental records?

    D. Kellus Pruitt DDS
    Cc: spamgroup

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  4. Dr. Pruitt,

    Our patients dental records are only as safe as the policies and procedures we put in place to keep them that way. Whether the office has paper charts or electronic charts the patient data is still vulnerable if the office does not have the proper safety guards in place.

    As far as if electronic dental records are less expensive, that is hard to determine. I personally do not promote cost savings with transitioning to electronic dental records because for every paper process there has to be an electronic process. These electronic processes have fees attached to them.

    It is hard to attach a monitary cost savings to being more efficient, consistent and accessible with your patient information.

    Remember Dr. Pruitt, if you are going to post my answer, post it in its entirety.

    Thank you,
    Dayna Johnson

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  5. Efficiency, consistency, and security are the advantages you can get in transitioning from paper works to a paperless environment, and this is perfect to adopt in corporate sectors or in government agencies. Thanks for this information.

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  6. Nice tropic and rocking shared to electronic health records, cheers author for your wonderful site
    electronic dental records

    ReplyDelete