Wednesday, September 11, 2013

Ready to see what financial security should be?

Dr. Don Lewis, Jr. DDS, CFE 
Recently I interviewed my friend Dr. Don Lewis at the Business of Dentistry conference and he shared some exciting information about his application that integrates with Dentrix G5.  It is amazing!  I believe it can help your practice.  Today, Dr. Don Lewis shares some questions and answers that will give you some insight into this product.

Donald P. Lewis, Jr., DDS, CFE is a Diplomate of the American Board of Oral and Maxillofacial Surgery (AAOMS) and is currently in private practice as a leading oral and maxillofacial surgeon in Cleveland, Ohio.

Q.  What have you learned from developing Practice SafeGuard?

A.   I suffered a major financial loss from embezzlement in the 90s. It was personally devastating and there was a huge gap in the resources I had to fight my case. I became a CFE and began lecturing to thousands of dentists who had the same fears and nowhere to go. Earlier this year I lectured in a room of 200+ dentists and polled the audience - literally 72% of them thought they were victims of fraud. With my team, I've finally been able to develop an amazing solution. We've found scary amounts of potential loss, in the MILLIONS, in our few Early Adopter practices. This is unacceptable in any business. The most fascinating thing we've learned is, doctors can lose as much or more to entry errors as fraud. We know mistakes are not crime, and we don't want to scare people with our message, but the losses are real, and they are preventable. With Practice SafeGuard, my case would have been open and shut. We're so excited to see what Practice SafeGuard can do for every doctor battling unacceptable losses.

Q.  How does Practice SafeGuard work?
A.  It installs in a few minutes and begins analyzing the Dentrix G5 Ledger history. Then, it alerts you to extreme and unusual transactions, and shows you behavior patterns and business metrics in a practice performance dashboard. You can get alerts in up to 3 inboxes on any device you carry, which makes it very easy to respond and resolve issues instantly. It's really just a few minutes a day once you get going. When you can respond instantly, you feel more in control of your financial flow. Best of all, getting a call about a transaction they entered minutes ago means that your staff is very aware of your involvement, which drastically cuts down on the opportunity for crime or negligence. We call it "creating the perception of protection". Practice SafeGuard is the only thing that does it automatically, and Dentrix G5 is the first platform to offer it.
Q.  What are the top 3 reasons for G5 users to install it?
A.  Beyond the obvious benefits of any web tool, the value for G5 users is very simple: This is the best possible kind of financial control. It's fast to ramp up, it ensures that your current sunk costs (Dentrix, staff, audit teams, trainers) actually cost you less, because they're all more accurate, and it provides detailed transaction documentation that doctors can't get anywhere else. It's peace of mind for a few bucks a month and seconds a day.


Dayna Johnson, Certified Dentrix Trainer
Dayna loves her work. She has over 25 years of experience in the dental industry, and she’s passionate about building efficient, consistent, and secure practice management systems. Dayna knows that your entire day revolves around your practice management software—the better you learn to use it, the more productive and stress-free your office will be. In 2016, Dayna founded Novonee ™, The Premier Dentrix Community, to help cultivate Dentrix super-users all over the country. Learn more from Dayna at and contact Dayna at

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