Monday, December 23, 2013

Don't let your senior citizen patients hold you back


When I was looking at transitioning my first office from paper charts to digital (of course it was the office I was working at) the one thing that concerned me the most was the reaction of my patients.  How would my patients take to filling out their forms from home on a computer or confirming their appointments from their mobile phones?   My office is on an island with a large population of retired and elderly people and 32% of our patient base was over the age of 61 at the time I started the transition.  I look back now and wonder what I was so worried about.  In fact, according to a April 2012 study by Pew Research Group 53% of people over the age of 65 use the internet or email, and of those who are using the internet, 82% say they use it on a daily basis.  Also, seven out of 10 people in this age group own a cell phone, which is up 57% from 2010. Even with my office being well below the national average we are having extreme success with electronic forms and correspondence.  Continue Reading . . .

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