Thursday, August 28, 2014

Top 3 features of G6

Today I am talking with Brad Royer, the Dentrix Product Manager, about the top three features of G6 that is currently in beta test.  The Dentrix G6 update is chock full of amazing features that you have been asking for.  Brad is looking for current Dentrix users who would like to participate as beta testers.  He will be taking requests until the end of 2014 ... so if you want to be involved, you should act fast.  You can contact Brad at

Tuesday, August 19, 2014

"Can you write me an excuse note for school?"

I was at the mall yesterday shopping for some curtains for my mom’s new condo and the mall was bustling with kids shopping for back to school clothes, shoes, and backpacks. When I was working in a practice, we had a middle school directly across the street from our office and kids would walk over from school for their dental appointments. Since these kids were usually not with their parents, we would write them a note to take back to school so they could receive an excused absence. For a long time, our office would photocopy the excuse notes and write the name and date of the appointment on the note. Then I got smart . . . I added a new Quick Letter so all we had to do was click on the appointment, open Quick Letters, highlight the excuse note, and click print. My team thought this was the coolest thing ever!

So how can you do this? First, go to the Office Manager > Maintenance > Practice Setup > Preferences and then click on the Paths tab. Look at the Letter Template path and click on Open Folder. This is the location where you need to save your new letter so the Quick Letters can find it. If you look through this list of letters, you will find a document called dtxlm99.doc. Right click and open it. This document contains all the merge fields that are available to create a new letter.

Now let’s create your letter. Since you already have Microsoft Word open, click on new document to open a blank page. The excuse note doesn’t have to be long and drawn out, it can be short and sweet. Maybe something like this:

Please excuse <First Name> <Last Name> from school/work. <First Name> had

a scheduled dental appointment on <Appt Date> with

Amazing Smiles Dental. If you have any further questions, please don’t

hesitate to call.

You can see the merge fields in the letter. There are two different appointment dates you could use, <Appt_Date>  which pulls today’s appointment date if it has not been set complete or <Last Visit> which pulls today’s appointment date if it has been set complete.  You need to select the correct merge field depending on how your appointments get set complete.  These merge fields can be copied and pasted into your excuse letter from that dtxlm99.doc letter that you opened. When you are ready to save your letter, make sure you save it in the Letter Template Path from above. The letter name cannot have more than seven characters, so my recommendation would be excuse.doc.

Now back in Dentrix, open Quick Letters and let’s add your new letter to the list. Click on New. Enter the description of this letter on the first line and the letter file name on the second line. Click OK, then open template to make sure Quick Letters can find the letter. You are now ready to use your new, custom excuse note for patients.

Wednesday, August 13, 2014

Top 5 products from the Business of Dentistry Conference

Now that I am all caught up on my emails and voicemail messages after being in Las Vegas for the Dentrix Business of DentistryConference, I can fill you in on some of the new and exciting products I saw over the weekend. Since I was teaching six classes while I was there, launching my own awesome product (see below), and talking with the vendors, I had an opportunity to see and hear what dental offices are asking for. With that in mind, here are my top five new products I saw at the Business of DentistryConference and I want you to know about.
  1. The PPO Analyzer for Dentrix – Not because it is my product, but it generates the most beneficial reports you can have if your office is using fee schedules in Dentrix … and it is such a great value, priced at only $300. If you are looking for statistics on your PPO patients to help you make better decisions on your PPO plans, then this is a must-have for your practice. For more information, CLICK HERE.
  2. Practice Safeguard – Are you ready to see financial security as it should be? Practice SafeGuard is a web service for doctors that alerts you to problematic ledger entries the moment they’re submitted. At the same time, it rolls your financial history into real-time business trends and performance metrics. For more information, CLICK HERE
    ·         Prevent potential issues with 24×7 monitoring and instant transaction alerts
    ·         Understand and respond to threats with issue explanations and recommendations
    ·         Drill into entry details and log your actions for documentation
    ·         Slice and dice your financial data with flexible analytics–premium users
    ·         Schedule reports to hit any inbox at any frequency–premium users

  3. Text2Floss – What if you received a text message that said, “Did you floss yesterday?” Would you dig through your purse or glove box and look for that floss kit you just got from your dentist? This new app will do just that and so much more. For more information, CLICK HERE
  4. ImageRamp for Dentrix – Are you looking for a streamlined way to scan into the Dentrix Document Center, organize your documents better, and be able to enter more detailed notes? This new product allows you to enter the document information in one place using easy-to-use dropdown menus. Also, if you need to create a new folder, you can do it without having to add it into Dentrix first. For more information, CLICK HERE
  5. RecordLinc – In an age of HIPAA compliance, the dental office is constantly looking for secure ways of sharing information between their patients and other healthcare providers. RecordLinc is a powerful, easy-to-use, and secure web-based portal where dentists can upload and share their patients' X-rays and related records when they refer their patients to specialists such as orthodontists, oral and maxillofacial surgeons, and endodontists. The system links dentists and specialists together in a virtual team environment that supports real-time case planning and ongoing collaboration through online study clubs. RecordLinc is a platform that provides a consistent means of coordinating multidisciplinary patient cases by consolidating the history of work effort on each patient into a single, centralized location. RecordLinc provides a history of collaborative patient care from start to finish and allows users to access X-rays and related records. RecordLinc provides a means to create notes that are shared across various disciplines involved in the care of the patient. For more information, CLICK HERE

I hope to see you all at the Business of Dentistry next year!