Thursday, February 9, 2017

It's official . . . Care Credit and Dentrix tie the knot

One of the most amazing things happened last week and I have been trying to control my excitement for a while. The number one option in patient financing and the number one option for dental practice management computer systems have finally come together. Yes, CareCredit and Dentrix have tied the knot. It’s official.

Many of you have used the integrated features between Dentrix and CitiHealth Card in the past where you have a specific icon on the patient ledger that you can click on to launch the patient financing application. In the future, I would imagine that CareCredit and Dentrix will come up with a similar type of seamless integration. However, for now, it is still speculation because it is under development and I have been sworn to secrecy.

I am super excited about this partnership because this is probably one of the most asked questions I get … “When will Dentrix be integrated with CareCredit?” My answer has always been, “I hope someday.”

If you would like to read the full press release, CLICK HERE. Please keep an eye out for the latest updates on the integration.

What you need to know if you are already a CitiHealth Card customer . . .
  • Citi Health Card integration with Dentrix will be discontinued on February 21, 2017 and replaced with a new web page that directs customers to the CareCredit provider portal. The URL to the provider portal is www.carecredit.com/pro.
  • If an HSPS practice with a Citi Health Card already accepts CareCredit, no work is required.
  • Citi Health Card practices can go to carecreditlearning.com and use the unique username and password on their new CareCredit card to complete the training and begin accepting CareCredit. This will ensure there is no interruption in their ability to offer promotional financing options.



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