Tuesday, March 21, 2017

No need to purchase a new scanner, your current one should work just fine

Are you interested in starting the process of going paperless but you have an older scanner that might not work with Dentrix? Or maybe you have a scanner that used to work with Dentrix but, since you have upgraded, some of the features have stopped working? Well, I have a solution for you.
The new File Acquisition Method Default will allow you to scan directly to your scanner without the interference of Dentrix and then automatically pull your document into Dentrix. There are so many different kinds of scanners out there now and we all know it can be challenging to make all this technology work seamlessly.

Here is how it works . . .

Open your Document Center and click on the Setup tab at the top. Now scroll to the bottom and go to Setup Acquisition Method Default. In the top drop down menu, select Auto File Acquisition, then select a default folder (don’t worry, you will have the opportunity to change it), then select a folder to pull the document from (I set up a Scans folder on the Desktop).

Now in your start menu in Windows, find your scanner program. What I did is click on Start > All Programs > Epson > and create a shortcut on your desktop, then pin it to your task bar. Or you can go to your Printers and Devices, find your scanner and drag it to your taskbar to create a quick button on your computer.

Now that you have both of those two things finished, open a patient’s Document Center. Click on the icon you pinned to your task bar for your scanner and make sure your scanner setup is set to save the document to the same folder you created on your desktop. Then scan a document and see what happens. Hopefully what will happen is that the Dentrix Auto File Acquisition will automatically pull the document into the patient’s Document Center. Now you can give the document a description and put it in a different folder if you want.


This took me a little bit to wrap my head around it in the beginning. However, once I got it set up and working, I loved it. The support department was great at answering my questions and, from them helping me, I was able to put this article together for you all. 

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