Wednesday, September 6, 2017

It's that time of year again . . . being prepared for storm season

Last year at this time, I wrote a blog about Hurricane Matthew as I sat in my hotel room in Jacksonville, Florida. What we are experiencing now with Hurricane Harvey and Irma helps me realize that this blog article will need to be an annual post this time of year. 

I want to send my thoughts and prayers out to my friends and followers in the Texas and Florida areas.  

As we watch the news, people are reminded of how to be prepared to save their lives, their pets and the evacuation process. If you are a small business owner, you also need to prepare on how to save your business or at least have minimal damage. The dental practice is a small business and the most important piece of your business to try and save is your patient data. It is up to you to protect your patient data, even in the eye of a hurricane.  

Since what I wrote last year is still relevant, here are the important paragraphs from my post from October 3, 2016. If you would like to be re-directed and read it in it's entirety, CLICK HERE

Since Florida is on the verge of a Category 4 hurricane, I want to point out a few things that could potentially affect the confidentiality, integrity and accessibility of your patient’s protected health information.
  • Power outages are going to be a huge issue with this upcoming storm. If you are going to close the office and want to have access to some of your patients’ information for returning calls, phoning in medications or following up with your patients after some surgeries, I would recommend you using Dentrix Mobile. When you use Dentrix Mobile, you have the opportunity to remote in using a mobile device and having access to some of your patients’ critical information.
  • Make sure an authorized team member has access to the backup of all the patient data in case of flooding or destruction of the practice. The backup of the data might be on an external hard drive or in an online secure backup system. Dentrix has the option of using eBackup to store your patients’ information securely and safely. This would give your practice a good option to access patient data in case of an emergency.
  • Make sure you have your Business Associate Agreements in place with your outside contractors. What if you are working with a consultant, accountant, attorney or computer company who has access to your patients’ information and they are the ones who are affected by the storm which jeopardizes the confidentiality of your patients’ information?

You can never do too much to prepare for a disaster and you have an obligation to protect your patients’ health information. It is not something you want to take lightly. Seeing this storm and looking back on storms in the past makes me realize we should be prepared for anything. 

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