Wednesday, April 25, 2018

A Little Bit About Me...

From the Editors: This is the first post by the new Dentrix Office Manager blogger, Charlotte Skaggs. Charlotte is a former co-owner and manager of a successful dental practice and the founder of Vector Dental Consulting, LLC. She is a certified Dentrix trainer and has nearly 20 years of experience using Dentrix. We welcome Charlotte and look forward to learning from her. Follow to see Charlotte’s posts in your Facebook timeline or subscribe to The Dentrix Office Manager blog to receive her posts in your inbox.

I am so excited to introduce myself as the new blogger for The Dentrix Office Manager blog!

Dayna Johnson has given us so many great tips over the last seven years. I have some big shoes to fill, but I am excited to provide you with some advice based on my perspective.

I have worked with Dentrix for almost 20 years and I’m a Certified Dentrix Trainer. As an office manager in a general practice, I’m always looking for ways to be more efficient. When I find an easier or better way to do something, I love to share it with others. That’s what I want to bring to this blog. I plan to share tips with you that I have learned over the years about practice management and ways use your Dentrix software more efficiently.

Some of my favorite Dentrix training experiences are with offices that have been using Dentrix for many years. I love showing them features that can improve their daily workflow that they didn’t even know existed. I never get tired of hearing, “Wow! That’s so cool! I can’t believe we haven’t been using that feature.”

I want to share tips with experienced offices and with newer Dentrix users too. I’m such a huge fan of the software and everything it can do to help your practice. There are modules that help you to provide better patient care like the Dentrix Questionnaires, Medical Alerts, and Patient Chart modules. There are also modules to help you with the business side of dentistry, like all the great reports in the Dentrix Office Manager and new and improved ways to track production, collections and adjustments. I want to help you take advantage of the tools you already have at your fingertips!

Based on my experiences, I will also share practice management tips. I have personally worked late into the evening filling the schedule that just fell apart or calling on past due accounts to try to improve collections. I am excited to share what worked and what didn’t, so maybe I can save you some time and heartache.

When I’m not working in dentistry I enjoy spending time with my family. I like running and outdoor activities. I live in Florida so I’m very lucky to have the opportunity to be outdoors a lot.

I’m looking forward to getting to know you through the blog in the coming weeks and months. Please feel free to comment on my blog posts, and if there is a topic you would like me to cover, let me know.
Thank you for reading! 

Charlotte Skaggs, Certified Dentrix Trainer
Charlotte Skaggs is the founder of Vector Dental Consulting LLC, a practice management firm focused on taking offices to the next level. Charlotte co-owned and managed a successful dental practice with her husband for 17 years. She has a unique approach to consulting based on the perspective of a practice owner. Charlotte has been using Dentrix for almost 20 years and is a certified Dentrix trainer. Contact Charlotte at


  1. Congrats Charlotte! Looking forward to your blogs!

  2. Welcome Charlotte! I am looking forward to seeing your tips and tricks to make life in the dental practice more efficient and productive. Thank you!

  3. Welcome aboard Charlotte! You have inherited an amazing audience of Dentrix users and we are all excited to hear your tips and tricks. Thank you!