Tuesday, April 17, 2018

As I transition out of the Dentrix Office Manager blog my mission continues . . . To be a Resource, an Advocate and a Voice to all the Dentrix users in the World

From the editors: This is Dayna Johnson’s final post for The Dentrix Office Manager blog. Since May 2011, Dayna has been sharing real-life scenarios, management best practices, and Dentrix tips for every member of the dental team. We’ve enjoyed working with Dayna, and we wish her the best as she pursues new opportunities. We look forward to introducing you to a new Dentrix Office Manager blogger, Charlotte Skaggs. Watch for Charlotte’s first post coming soon.

In April of 2011, I received a phone call from the marketing department at Henry Schein Practice Solutions asking me if I would like to become the author of the new Dentrix Office Manager Blog. Me? Really? My initial response was, “I have never written anything in my life. Are you sure?” I knew how to run a successful dental practice and I was a huge advocate of the Dentrix software because I was using it in my own practice. Plus, I became a certified trainer in 2006. Could I really do this? Would people listen to what I had to say?

I took a huge step outside my comfort zone and said, “Yes.” Since I had never written anything in my life (that had been published), I asked a friend of mine who was helping me write my first presentation if she would also edit my blogs. So, in May of 2011, I published my first blog article and it was the start of something amazing. I wrote about real-life scenarios and talked about the things I was hearing about in other dental practices. People must have liked it because as of December of 2016, the audience had grown to more than 20,000 views per month. You actually liked me and what I had to say!

Writing The Dentrix Office Manager blog has been an honor and has brought me so much joy over the past seven years. Your comments and emails have proven that my content has given you a lot of great information, tips to use in your practice and an ongoing resource for Dentrix best practices. Thank you from the bottom of my heart for all your positive energy and kind words. As I transition out, my hope is that you will continue to gain plenty of helpful tips with the new author.  Don’t worry, I am not going very far and will still be actively involved in many Dentrix and Henry Schein events.



As many of you may have heard, I started an online Dentrix community in 2016 called Novonee. With the launch of this new resource, it is now time to pass the torch on to the new blog author. It is my pleasure to introduce the new Dentrix Office Manager . . . Charlotte Skaggs. You will love her! She brings the experience of a Dentrix user, practice owner and dental industry expert.  Charlotte and I have talked a few times and I am excited for her to take on this awesome responsibility.

Being a resource, an advocate and a voice for all the Dentrix users in the world is my mission and I hope to see you all at upcoming conferences, dental meetings or other events in the future. I will definitely be at next year’s Business of Dentistry conference. You can reach out to me anytime by phone at (425) 238-3699, by email at dayna@novonee.com or join my new community. We would love to have you!


Dayna Johnson, Certified Dentrix Trainer
Dayna loves her work. She has over 25 years of experience in the dental industry, and she’s passionate about building efficient, consistent, and secure practice management systems. Dayna knows that your entire day revolves around your practice management software—the better you learn to use it, the more productive and stress-free your office will be. In 2016, Dayna founded Novonee ™, The Premier Dentrix Community, to help cultivate Dentrix super-users all over the country. Learn more from Dayna at www.novonee.com and contact Dayna at dayna@novonee.com.


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