Tuesday, December 10, 2013

Three reasons you should be using Dentrix Mobile

Sometimes I feel like I am consumed by my mobile phone because it is with me 24/7. My mobile device, however, also brings my world together. It allows me to connect with my friends and family, share pictures with the world, and lets me surf and shop for just about anything. So how can your mobile phone help you in your dental practice? Here are three reasons your office should be using Dentrix Mobile.
  1. Storms, power outages, and theft can happen at any moment. If you don’t have a disaster plan in place at your office, you are not only dead in the water but you are violating a major part of the HIPAA Security Rule. The HIPAA Security Rule states that we must have a disaster plan documented. In my office, having immediate access to my patient’s information is part of that plan. If our office is closed and I have lost access to my office computers, the most efficient and immediate way for me to contact my patients is through Dentrix Mobile.
  2. If your office performs surgical procedures, I would highly recommend someone following up with those surgical patients in the early evening. You want to make sure they are following your post-op instruction protocol as written so they do not have any complications to the procedures. You can also see if they are having any reactions to any medications you have prescribed. This is also a great marketing tool. It doesn’t take very long to make this phone call and the rewards can be tremendous. With Dentrix Mobile, you can view your appointment book and have access to patient information so you can easily see the patients who need a follow-up call.
  3. In every area of the country, you will have patients who will randomly call the on-call phone number seeking out drugs. Your doctor will inevitably get an after-hours phone call from someone making up a story that they were just in and having pain and could the doctor please phone in a prescription for Vicodin to the pharmacy. If the doctor is using Dentrix Mobile, he or she has immediate access to see if the patient is truly a patient of the office, the last appointment date, and the patient’s prescription history. This will save the doctor a trip into the office and the patient will have an answer quickly.

Our mobile devices can sometimes consume our lives, but they can also free up our lives if we use apps and programs appropriately. Dentrix Mobile is one program that every doctor and dental office with Dentrix software needs to bookmark on their homepage. For more information on how you can get setup with Dentrix Mobile, CLICK HERE.

Dayna Johnson, Certified Dentrix Trainer
Dayna loves her work. She has over 25 years of experience in the dental industry, and she’s passionate about building efficient, consistent, and secure practice management systems. Dayna knows that your entire day revolves around your practice management software—the better you learn to use it, the more productive and stress-free your office will be. In 2016, Dayna founded Novonee ™, The Premier Dentrix Community, to help cultivate Dentrix super-users all over the country. Learn more from Dayna at www.novonee.com and contact Dayna at dayna@novonee.com.


  1. are there any benefits to dentrix mobile over remoting in to a computer using an app like logmein / goto my pc?

    1. Great question. Dentrix Mobile does not allow you to edit anything, it is for viewing only so if you actually want to work from home, using a remote log in is your better option.