Thursday, August 6, 2015

Your hygiene department is the lifeblood of your practice

Do you sometimes feel a little out of touch with your recare patients? Do you think sometimes there are patients you haven’t seen for a while and you wonder where they are? Are you ready to take your hygiene department to the next level?

Your hygiene department is the lifeblood of the practice. If you don’t have a reliable system for managing when your patients are due for their regular checkups, then your office could be spinning its wheels when it comes to working from accurate lists. If set up properly, the Dentrix Continuing Care system will run like a well-oiled machine. Let’s look at the features that will help you generate accurate lists, give you some custom filter options, and streamline the process.

First, decide what continuing care types you want to track and make sure they are linked to the correct procedure code. Remember, you can only have one continuing care type per procedure code. Some examples might be:
  • PROPHY linked to D1110 and D1120
  • PERIO linked to D4910 and D4341
  • RECARE linked to D4910, D1110, and D1120

CLICK HERE for more information on linking up your continuing care types to procedure codes.

The next piece you want to think about is how you might filter your lists and what kind of customization you can do within the Dentrix Continuing Care system. You are dealing with different biological systems and personalities, so Sally might need to come in every 3 months for her prophy and want to be scheduled only with HYG1 and Michael might need to come in every 6 months for his prophy but want to see HYG4. How do you keep track of all these personalized settings? Its super easy!

On the Family File, double click on the Continuing Care box > highlight the Prophy and click edit. This will open a new window. Here you can edit the patient interval and select a specific hygienist of choice.

After you have customized the patient’s Continuing Care screen, you and your team can now generate customized lists with the push of a button. You can create a list for HYG1 patients and a different list for HGY4 patients. This can help your hygienists and front office team fill openings faster and feel confident your lists are accurate and up to date. CLICK HERE for more information on keeping your hygiene schedule full (make sure to read all three articles).

Dayna Johnson, Certified Dentrix Trainer
Dayna loves her work. She has over 25 years of experience in the dental industry, and she’s passionate about building efficient, consistent, and secure practice management systems. Dayna knows that your entire day revolves around your practice management software—the better you learn to use it, the more productive and stress-free your office will be. In 2016, Dayna founded Novonee ™, The Premier Dentrix Community, to help cultivate Dentrix super-users all over the country. Learn more from Dayna at and contact Dayna at


  1. Why isn't Dentrix tech support sharing this Very important information? Dr Z Scheinfeld, my daughter, I am Dr N Scheinfeld, spent no less than 3 hours last week with Dentrix on "recare" for our office, with no one sharing the info in this e-mail. May I ask why???

    1. I am happy that you have found my blog and I hope to continue providing information that is helpful for your practice. Dentrix provides many useful resources for you to learn and get knowledge about your software. Now that you subscribe to my blog you will receive my posts as soon as they go up. I have been writing the blog for over 4 years now so make sure to search back on all the archives.

      Thank you,