Wednesday, June 22, 2016

Are you that doctor?

Are you the doctor who wants to give the patient a treatment plan estimate with a total case fee instead of a line item estimate? I have worked with many of you and I get it. You want to offer your patient a total case fee that includes everything for the end result.

I was working with a prosthodontist a few years back and he was one of those doctors who wanted a total case fee not a line item treatment plan. So we worked together and got creative with the software. This question came up again this week while I was talking with one of my colleagues so I thought I would share some ideas with you.

Here is what you can do. Create your custom procedure codes in the Office Manager. Go to the Office Manager > Maintenance > Practice Setup > Procedure Code Setup and add your new in-office custom codes. Here are some examples . . .
  • Implant Option – Crown & Bridge
  •  Implant Option – Fixed Hybrid
  • Full upper rehabilitation
  • Full lower rehabilitation
  • Four on the floor (I don’t know what this is but I have heard it)

Make sure when you are creating these custom in-office procedure codes that you mark them to not bill to insurance because you will have to bill things out by line item in order for your chart to look accurate, but this is a way you can provide a total fee estimate that the patient will understand.

Now when you treatment plan one of these codes, you can note everything that is included in the note field (see the screen shot here). Then, when you print out the estimate for the patient, it will only show a full fee and then what is included in that fee. Let me know what you think. I would love to hear some feedback.

Dayna Johnson, Certified Dentrix Trainer
Dayna loves her work. She has over 25 years of experience in the dental industry, and she’s passionate about building efficient, consistent, and secure practice management systems. Dayna knows that your entire day revolves around your practice management software—the better you learn to use it, the more productive and stress-free your office will be. In 2016, Dayna founded Novonee ™, The Premier Dentrix Community, to help cultivate Dentrix super-users all over the country. Learn more from Dayna at and contact Dayna at

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